What is Deep Silver Account?
Deep Silver Account is a service relying on PROS technology to offer an account system and various benefits to the player community. Please visit the website for more information https://account.deepsilver.com
Why do I need the Deep Silver Account?
A Deep Silver Account will allow you to access the latest game-related news, redeem in-game content, claim rewards and see your stats.
Is registering for Deep Silver Account free?
Yes, you can register on the platform for free. You can also link your account with the games supporting PROS middleware, (e.g Saints Row, Dead Island 2, Let’s Sing…).
How can I recover my Deep Silver Account password?
You can reset your password here: https://account.deepsilver.com
You can also contact us by clicking on the "Contact Support" button.
Can I use an existing Deep Silver Account?
Yes, you don’t need to create a new Deep Silver Account if you already have one.
How can I delete my Deep Silver Account?
As part of the account management options that the user has, in https://account.deepsilver.com/account?section=profile, you will find an option to perform the deletion of your account.
The account will be maintained for 30 days until its total deletion.
Deleting the account will also perform the unlinking of the games linked to the Deep Silver Account that you want to delete.
Can I use my Deep Silver Account on Saber Interactive account system?
Both Deep Silver and Saber Interactive accounts rely on the same technology (PROS), but no data transfer is possible as both entity are entirely separated. If priori to Deep Silver Account you were the owner of PROS account, you would be allowed to transfer your account data (profile, rewards, games linked…) to either Deep Silver Account or Saber Interactive account. A popup menu would appear the moment you will decide to create an account on one of those two platforms since you would already have an email associated to a PROS account.
From this point you could decide either to transfer your data to a brand new Deep Silver Account or to delete all of your data.
What is telemetry?
Telemetry is the automatic measurement of your playthrough statistics.
You can enable it once you launch the game, and your statistics will be included.
I’m not receiving any email in the registration process.
The email verification is part of the game account registration process. You must verify your email address to continue with the registration process.
If you are not receiving the verification email in your regular inbox, please check your spam inbox.
If you don’t have the email in any of your inboxes, please reach out to our support team directly by clicking on the "Contact Support" button.